5 star
What a fantastic job Steve did. He was polite, friendly and punctual. I absolutely love my new flooring especially the luxurious stair carpet. If you are looking for a professional job I highly recommend Steve

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Dear Steve,


Just a quick message to say thank you for your prompt and professional service.


Having approached a number of possible suppliers as part of an insurance claim for replacement flooring (as a result of water damage) you were the only supplier who consistently supported us without delay.


I am very impressed with both the service and the finished article. As a landlord my tenants are key to my business and your swift response, along with minimising the impact to the tenants, meant that I was able to resolve this issue quickly for them to a high standard.


I will not hesitate to call on your services again if required.


Yours faithfully


Daron Devenish
Devenish Estates Limited

Steve Fretwell Flooring 

Dear Steve,

I have the pleasure in writing to you and expressing my gratitude and appreciation for the amazing job you recently performed on providing us with new carpets for our new house.

We had visited Carpet right and were given a quote, but no one took our contact details to follow up nearer the time. When I spoke to Steve he arranged to come and measure up as soon as we had the keys to the house and provided a quote at nearly £1000 less than Carpetright charged.

On the day you came to fit the carpets as you were unexpectedly working around bathroom fitters ripping out tiles making unwanted dust.

You were happy to liaise with the other contractors and work around each other, ensuring the fitting was completed within the day as promised.

Everyone has been very complimentary about our carpets and the feeling of newly laid carpets is always fantastic.

Thank you for delivering a great service and great price, I will definitely be recommending you to my family and friends.

Yours faithfully


Tracy Stephen

Managing Director

Optimise Recruitment Ltd